FAQs

  • Where do you ship to?

Orders are shipped to everywhere in the world!

United Kingdom: 3-5 business days

Europe: 7-10 business days

USA: 10-12 business days

 

  • How long before my order is dispatched?

All orders are dispatched within 5 business days (Monday - Friday). Weekends are not included in dispatch or shipping times. Most orders are sent out within 2 working days, if your order has not been dispatched after 5 working days please do not hesitate to contact us.   


 

  • My order hasn’t been dispatched yet and it’s out of stock on the website. Will I still get my order?

Yes of course!

  

  • I entered my shipping address incorrectly 

If you contact the help team before your order is dispatched then we can change it, however if your order has already been dispatched we cannot change the shipping address and we cannot be held liable for undelivered orders. Most parcels with incorrect address will be returned to us, upon returning, the parcel may be dispatched again once a redelivery fee is paid.

 

  • Do you accept returns?

No, due to the nature of the product all sales are final. If there is a problem send an email to help@pinksaladldn.com, or use the contact page.

 

  • How can I get reposted onto your social media page?

Tag @pinksaladldn in in your pictures! You could be reposted on Instagram or Tik Tok.

 

  • Are your glosses vegan?

Yes, they are! Cruelty against animals is not okay, and Pink Salad LDN uses vegan alternatives to create amazing products.