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If you have any questions regarding your order please fill out this form and we will get back to you within 24 hours Monday to Friday. Make sure to include your order number, or your shipping address.
Please bare in mind we have a 3 day dispatch policy as we need time to pick and pack orders in addition to shipping time. Shipping and dispatch time does not include weekends!
Please don't hesitate to contact us, fill out the form below with your information and we will be in touch.
Please note due to the COVID-19 pandemic, it might take a little longer than normal for parcels to be dispatched and delivered. We and Royal Mail are trying our very best to keep our staff safe and deliver parcels on time. We thank you for your patience :)
Please read our FAQs, you might find the answer to what you’re looking for much faster than waiting for a response from the help team.
PLEASE CHECK TO MAKE SURE YOU DO NOT HAVE A PREORDER ITEM IN YOUR ORDER BEFORE EMAILING REGARDING LONGER THAN USUAL DISPATCH TIMES. CURRENTLY MINI GLOSSES & ROSE LIP OIL ARE PREORDER, WITH SHIPPING DUE TO START FROM 12TH SEPTEMBER AS WRITTEN IN THE PRODUCT DESCRIPTION. SHIPPING WILL COMMENCE WITH NORMAL 3 WORKING DAY DISPATCH TIME FROM 12TH SEPTEMBER.